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Privacy Policy

 

We value you as a client and respect your right to privacy. We understand that maintaining the confidentiality of your financial situation is of the utmost importance to you, and that you have turned to us for help based upon our experience, competence, professionalism, and sense of responsibility. We want to make sure you understand what information we gather about you, how we use it, and the safeguards we have in place to protect it. We also want you to understand that, when you request our assistance you are asking us to intervene on your behalf and that the sharing of certain nonpublic information is a necessary.

Our Principles for Privacy Protection

GNUSA Inc. does not share your financial information with any non-affiliated third parties other than those who help us provide assistance to you, and in turn are required to maintain such information in strict confidence. We will not rent or sell your name or certain personal financial information to any outside organization or marketer, who can provide additional assistance to you, as long as you exercise your “Opt-Out” rights. We further maintain security practices and procedures designed to ensure the security, integrity, and confidentiality of your personal financial information. In addition, we educate our employees about safeguarding client information and preventing unauthorized access, disclosure, or use, while limiting employee access to client information to those who need it to assist you.

What information do we collect?

We collect nonpublic personal information from you from the following sources:
  • Information we receive from you on applications or other forms, as well as through face-to-face conversations, phone calls, and e-mail.
  • Information we receive about your transactions with us.

What information do we disclose?

We may disclose the following kinds of nonpublic personal information about you:
  • Information we receive from you on applications or other forms and from other communications with you, such as your name, address, financial account numbers, Social Security number, assets, and income.
  • Information we receive about your transactions with us, such as your account balance, monthly payment obligations, payment history, and method of payment.

Whom do we disclose information to?

We do not disclose any non-public personal information about our clients or former clients to anyone, except as permitted by law. We may disclose nonpublic personal information about you to your financial service provider such as banks, savings and loans, credit unions, mortgage bankers, finance companies, credit card issuers, affiliates and partners.

How do you Opt-Out?

GNUSA Inc. has many Marketing Partners that may offer services that will be useful to its clients. Some personal information may be shared with these Marketing Partners, unless the client chooses not to allow GNUSA to share this information. This is called Opting Out. If you do not want your information to be shared with GNUSA’s Marketing Partners, and wish to “Opt-Out,” you must write to Customer Service via the website requesting to “Opt-Out”. You must include your name, client number or phone number, and the words “Opt Out.” Further, state that you do not wish to have your personal information shared with our Marketing Partners.

How do we protect information?

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide assistance to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Questions or Corrections?

If you have any questions about our privacy policy and practices please use the contact page to reach us.

Thank you for choosing GNUSA Inc. to assist you in restoring your financial well-being.